Refund Policy

Last updated: September 6, 2026

Overview

This Refund Policy explains the conditions for refunds on paid subscriptions to Culinary Journey. Payments and refunds are processed by our payment partner Paddle, acting as the Merchant of Record. By purchasing a subscription, you accept this Policy.

Eligibility

A refund may be issued for the first payment of a subscription (Basic or Premium) if the request is submitted within the period stated below. Each request is reviewed individually.

Refund window

You may request a full refund within 14 days of the first subscription payment. After this period, refunds for an already-paid term are generally not provided.

Non-refundable payments

A refund may be declined for automatic subscription renewals, of which you were notified in advance, or in the event of a breach of the Terms of Service. To avoid being charged for the next period, cancel your subscription before the renewal date.

How to request a refund

Send your request to [email protected] from the email address of your account, including the payment date and the transaction ID from your Paddle receipt email. We will respond within 5 business days.

Timing and method

An approved refund is returned to the same payment method used for the purchase, usually within 5–10 business days. The final timing depends on your bank or payment provider.

Contact

For refund questions, contact [email protected].